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CCB HISTBILL EQ CONSUMPTION FOR FIRST BILL (Doc ID 2377225.1)

Last updated on MARCH 22, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.2.0 version, BI - Billing

CCB module: Bill Print Extract Consumption History

ACTUAL BEHAVIOR
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Summary of Issue: Customer’s first bill does not have the current bill’s consumption information in the Histogram Record (3100) of the XML file produced by POSTROUT.

Data Setup: Account with a regular metered electric service with meter readings and usage coming from MDM.
POSTROUT XML extract for a customer’s first bill do not include the consumption information of the first bill in Histogram Record (3100).
 

EXPECTED BEHAVIOR
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POSTROUT XML extract for a customer’s first bill to include the consumption information of the first bill in Histogram Record (3100).

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a metered service and;
2. Create and complete the first bill.
3. Run POSTROUT to extract XML version.

Cause

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