InForm Service Fails to Start With Error: No valid ODBC handle to retrieve diagnostic information
Last updated on APRIL 05, 2018
Applies to:
Oracle Health Sciences InForm - Version 4.1.0 and laterInformation in this document applies to any platform.
Symptoms
InForm server will not start and fails with the below error.
Command line error:
Event log Error:
Windows could not start the InForm Service service on Local Computer.
Error 0x80041c06: 0x80041c06
HRESULT=0x80041c06
Details=ODBC execution Error. ODBC error code -1, Error message=No valid ODBC handle to retrieve diagnostic information, Table=PF_DBUID, where clause=DBUID = (SELECT MAX(DBUID) FROM PF_DBUID)
Process: 3472
Thread: 1440
Action: Connect to database
Error: Connection Error #1 State: IM004 Message: {Microsoft][ODBC Driver Manager] Driver's SQLAllocHandle on SQL_HANDLE_ENV failed
Code: -1
SQL:
Bind Parameter Count: 0
Changes
A new Oracle home directory was created.
Cause
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