Error Received while Rebilling Not The Latest Bill Segment
(Doc ID 2377999.1)
Last updated on JUNE 13, 2024
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.5.0.2.0 to 2.6.0.0.0 [Release 2.5 to 2.6] Information in this document applies to any platform.
Symptoms
On : 2.6.0.0.0 version, ENV - Environment
When attempting to cancel , not the latest Bill Segment and we attempting to re-bill the system gives an error.
The same issue is in CC&B versions 2.4, 2.5 and 2.6.
ERROR ----------------------- Error message 11114, 11029 "Period/s between the bill segment's Start Date and the Cut-off Date are already billed for. There are bill segments that bill for period/s between the bill segment's Start Date and the Cut-off Date."
STEPS ----------------------- The issue can be reproduced at will with the following steps: 1. Set up SA type that uses bill segment type that uses C1-BSGC-USG as Get Consumption algorithm. 2. Set up simple Rate Schedule. 3. Bill SA for 2-3 months. 4. Cancel the 1st Bill Segment. 5. Re-bill the 1st bill segment.
Changes
Cause
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