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Error Received while Rebilling Not The Latest Bill Segment (Doc ID 2377999.1)

Last updated on MARCH 23, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.6.0.0.0 version, ENV - Environment

When attempting to cancel , not the latest Bill Segment and we attempting to re-bill the system gives an error.

The same issue is in CC&B versions 2.4, 2.5 and 2.6.

ERROR
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Error message 11114, 11029 "Period/s between the bill segment's Start Date and the Cut-off Date are already billed for. There are bill segments that bill for period/s between the bill segment's Start Date and the Cut-off Date."


STEPS
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The issue can be reproduced at will with the following steps:
1. Set up SA type that uses bill segment type that uses C1-BSGC-USG as Get Consumption algorithm.
2. Set up simple Rate Schedule.
3. Bill SA for 2-3 months.
4. Cancel the 1st Bill Segment.
5. Re-bill the 1st bill segment.

Changes

 

Cause

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