Call Details and Customer Comments Not Populated in Event Work Agenda Print/Email Report for Completed/Cancel/Incomplete Events
(Doc ID 2378605.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Utilities Network Management System - Version 126.96.36.199 to 188.8.131.52.0 [Release 1.12 to 2.3]
Oracle Network Management for Utilities - DMS - Version 184.108.40.206 to 220.127.116.11.0 [Release 1.12 to 2.3]
Information in this document applies to any platform.
Call Details and Customer Comments Not Populated in Event Work Agenda Print/Email Report for Completed/Cancel/Incomplete events
The report for the Completed/Cancel/Incomplete/In Progress event in Work Agenda doesn't have the details on the call. It does however display for a New event.
1. Select a Completed/Cancel/Incomplete event in Work Agenda
2. Select File > Print Preview Calls
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document