My Oracle Support Banner

Item Pack Incorrect Items When Receiving DSD On HHT (Doc ID 2378646.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Retail Store Inventory Management - Version 14.0.2 and later
Information in this document applies to any platform.


On Store Inventory Management (SIM) Mobile 14.0.2 version, when receiving a Direct Store Delivery (DSD) in the handheld terminal (HHT) with the system option "ENABLE_DSD_PACK_RECEIVING" set to true, a message appears questioning if the item belongs to a pack, when selecting Yes, all items are fetch to choose from.

The issue can be reproduced at will with the following steps:

        Pre-requisite: system option "ENABLE_DSD_PACK_RECEIVING" set to true

1. Create a new item in Retail Merchandise System (RMS) and check to flow to SIM;
2. Make sure that this item is not part of any item pack;
3. Start a DSD in HHT and choose an existing Purchase Order (PO);
4. Receive this new item created and see that the system is questioning if the item belongs to a pack.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.