How to Correct Facility Designation in a Corrupted Facility Circuit
(Doc ID 2378741.1)
Last updated on SEPTEMBER 11, 2019
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
EWO order with the affected circuit had been supp canceled.
Symptoms
PROBLEM STATEMENT
Facility Designation was corrupted after a cancel order was completed
101 /OC3 /Location A/Location Z
Somehow the Designation field on the Properties tab of the circuit changed to 103.
STEPS
The issue can be reproduced with the following steps:
1. Supp Cancel EWO with a Connection Change request to change the Connection ID.
2. Complete tasks
BUSINESS IMPACT
Circuit record became inconsistent:
Changes
Cause
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In this Document
Symptoms |
PROBLEM STATEMENT |
STEPS |
BUSINESS IMPACT |
Changes |
Cause |
Solution |
RESOLUTION |