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How to Correct Facility Designation in a Corrupted Facility Circuit (Doc ID 2378741.1)

Last updated on MARCH 26, 2018

Applies to:

Oracle Communications MetaSolv Solution - Version 6.2.1 and later
Information in this document applies to any platform.
EWO order with the affected circuit had been supp canceled.

Symptoms

PROBLEM STATEMENT

Facility Designation was corrupted after a cancel order was completed

101  /OC3 /Location A/Location Z

Somehow the Designation field on the Properties tab of the circuit changed to 103.

STEPS

The issue can be reproduced with the following steps:

1. Supp Cancel EWO with a Connection Change request to change the Connection ID.
2. Complete tasks

BUSINESS IMPACT

Circuit record became inconsistent:


Changes

 

Cause

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