How to Correct Facility Designation in a Corrupted Facility Circuit
(Doc ID 2378741.1)
Last updated on OCTOBER 23, 2018
Applies to:
Oracle Communications MetaSolv Solution - Version 6.2.1 and laterInformation in this document applies to any platform.
EWO order with the affected circuit had been supp canceled.
Symptoms
PROBLEM STATEMENT
Facility Designation was corrupted after a cancel order was completed
101 /OC3 /Location A/Location Z
Somehow the Designation field on the Properties tab of the circuit changed to 103.
STEPS
The issue can be reproduced with the following steps:
1. Supp Cancel EWO with a Connection Change request to change the Connection ID.
2. Complete tasks
BUSINESS IMPACT
Circuit record became inconsistent:
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| PROBLEM STATEMENT |
| STEPS |
| BUSINESS IMPACT |
| Changes |
| Cause |
| Solution |
| RESOLUTION |