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Incorrect Credit Memo Document Date (Doc ID 2378966.1)

Last updated on SEPTEMBER 25, 2018

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

When debit memo is reversed and credit memo is generated, the doc date of the credit memo is referred from the sysdate/vdate instead of the the parent document date.

Steps To Recreate:

1. Create invoice with doc date as 04-MAR-2018 on Vdate say 04-MAR-2018.
2. Resolve the invoice next day and ensure that debit memo is generated, notice that the debit memo is generated with the doc date as 04-MAR-2018 which is same as the parent invoice.
3. Post the invoice and debit memo.
4. On Vdate say 06-MAR-18, Reverse the debit memo and generate the credit memo. Notice that the doc date for credit memo is generated as 06-MAR-2018 instead of 04-MAR-2018 as of the parent invoice.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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