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Native SMPP Delivery Receipts Failures on Clustered Environment (Doc ID 2379010.1)

Last updated on AUGUST 27, 2020

Applies to:

Oracle Communications Services Gatekeeper - Version 6.0.0 and later
Information in this document applies to any platform.

Symptoms

On OCSG 6.0 2AT/4NT cluster, using native smpp, large number of Delivery Receipts were failing and the following errors were observed in the server logs:

ERROR oracle.ocsg.plugin.nativesmpp.south.SMPPPluginSouthImpl - Again can not find NativeSMPPSessionInfo for DR by messageId:7E05FE0DD920E861935F010004007022@76122
INFO oracle.ocsg.plugin.nativesmpp.south.earlydr.EarlyDRProcessor - Handle the early DR message
ERROR oracle.ocsg.plugin.nativesmpp.south.SMPPPluginSouthImpl - Again can not find NativeSMPPSessionInfo for DR by messageId:7E05FE0DD920E861935F010004007022@76122

The following messageId formats was observed on one of the NT servers:

<SMSC_id>@-30285122

<SMSC_id>@76122


 



Cause

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In this Document
Symptoms
Cause
Solution
References


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