BOM Comparison Report Generates Blank PDF File, Export to Excel and System Hangs
(Doc ID 2379592.1)
Last updated on MARCH 28, 2018
Applies to:Oracle Agile Product Collaboration - Version 184.108.40.206 to 220.127.116.11 [Release 9.3]
Information in this document applies to any platform.
Not getting the desired output when running the BOM Comparison Report
It generates blank output file when output format is set to PDF.
Report execution progress dialog box keep staying and App server node goes down sometimes when output format is set to EXCEL
BOM information to be outputted when running the BOM Comparison Report
Issue still persists after applying Patch 19148439 - 18.104.22.168.93
The issue can be reproduced at will with the following steps:
1. Login to Web Client
2. Run BOM Comparison Report
3. Export to pdf
4. Open generated pdf file. Content is blank
5. Run BOM Comparison Report
6. Export to Excel, and never completes
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!