Duplicate Events Created For The Same Period

(Doc ID 2380024.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Subscription Management

ACTUAL BEHAVIOR
---------------

Duplicate events are being created for the same period for some cycle forward products. The duplicate events -
-- have no balance impact
-- are not linked to an /item
-- have no invoice data

Note: This happens when there are some real time discounts on a cycle_forward event type.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms