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System Out Of Memory Errors When Navigating P6 Client. (Doc ID 2380508.1)

Last updated on MAY 07, 2021

Applies to:

Primavera P6 Professional Project Management - Version 6.2.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR:

Users receive the System-out-of memory errors constantly while navigating the P6 Professional Client via Citrix.

ERROR:
Your system is out of memory. Please close other running applications and try this operation again.


The issue can be reproduced at will with the following steps:

  1. Access P6 Client.
  2. Add activity codes, change layout, grouping and sorting, etc.
  3. Once the error occurs, users have to log out of Citrix completely and log back into P6 Client.

Cause

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In this Document
Symptoms
Cause
Solution


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