Error 'Fatal Error! TreeGrid Cannot Render!' Shows When Click Item's AML tab

(Doc ID 2380544.1)

Last updated on MARCH 29, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.2.0 and later
Information in this document applies to any platform.

Symptoms

On : 9.3.2.0 version, Web client (PC)

When attempting to visit Item's AML tab,
the following error occurs.

ERROR
-----------------------
'Fatal error! TreeGrid cannot render!'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Logon Web Client as any user
2. Open problem Item
3. Click its AML tab, error occurs


SERVER LOG
-----------------------
org.jdom.IllegalDataException: The data "MIL W-22759/33 WHITE" is not legal for a JDOM attribute: 0x14 is not a legal XML character.
at org.jdom.Attribute.setValue(Attribute.java:486)
at org.jdom.Attribute.<init>(Attribute.java:229)
at org.jdom.Attribute.<init>(Attribute.java:252)
at org.jdom.DefaultJDOMFactory.attribute(DefaultJDOMFactory.java:89)
at com.agile.ui.pcm.common.treegrid.renderer.BaseRenderer.createDOMAttribute(BaseRenderer.java:82)
at com.agile.ui.pcm.change.RedLineItemNumberRenderer.createAttribute(RedLineItemNumberRenderer.java:161)
at com.agile.ui.pcm.common.treegrid.renderer.BaseRenderer.createAttributes(BaseRenderer.java:111)
at com.agile.ui.pcm.common.treegrid.Grid.createAttributesFromRenderer(Grid.java:1725)
at com.agile.ui.pcm.common.treegrid.Grid.getCellAttributes(Grid.java:1716)
at com.agile.ui.pcm.common.treegrid.Grid.getCellAttributes(Grid.java:1680)
at com.agile.ui.pcm.common.treegrid.Grid.getRowElement(Grid.java:1643)
at com.agile.ui.pcm.common.treegrid.Grid.getRowElement(Grid.java:1397)
at com.agile.ui.pcm.common.treegrid.RedLineGrid.getRowElement(RedLineGrid.java:106)
at com.agile.ui.pcm.common.treegrid.RedLineGrid.createRowElements(RedLineGrid.java:53)
at com.agile.ui.pcm.common.treegrid.Grid.generateRowData(Grid.java:1349)
at com.agile.ui.pcm.common.treegrid.Grid.generateData(Grid.java:1277)
at com.agile.ui.pcm.common.treegrid.Grid.getData(Grid.java:190)
at com.agile.ui.pcm.common.taglib.GridTag.renderGrid(GridTag.java:163)
at com.agile.ui.pcm.common.taglib.GridTag.doStartTag(GridTag.java:137)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms