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Error Flexeraaxx$aaa: Windows DLL Failed to Load When Uninstalling Agile on Windows 2016 Server (Doc ID 2381280.1)

Last updated on APRIL 02, 2018

Applies to:

Oracle Agile PLM Framework - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Unable to uninstall Agile with below error

Error

Fatal Application Error
This Application has Unexpectedly Quit
Invocation of this Java Application has caused an Invocation TargetException. This application will now exist (LAX)

Error detail:
Flexeraaxx$aaa: Windows DLL failed to load
at Flexeraaxx.af(Unknown Source)
at Flexeraaxx.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)




Steps

The issue can be reproduced at will with the following steps:
1. Goto %Agile_Home%\Uninstaller
2. Run UninstallAgilePLM.exe

 

Facts

Windows 2016 Server
JDK 1.8.0 update 162

Changes

 

Cause

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