Usage Charge Not Included In Correct Bill When The Child Account Moved Under Parent Account
Last updated on APRIL 08, 2018
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 7.5.0.17.0 version,
Usage charge not included in correct bill when the child account moved under parent account.
Scenario:
Current bill cycle : Sep 20th 2017 - Sep 30th 2017. Next bill date : Oct 1st 2017
2. Create Child account on Sep 20th 2017
Current bill cycle : Sep 20th 2017 - Oct 19th 2017. Next bill date : Oct 20th 2017
3. Change BDOM to 1 on Child account on Sep 20th 2017
Current bill cycle : Sep 20th 2017 - Oct 19th 2017. Next bill date : Oct 20th 2017, Future bill date : Nov 1st 2017
4. Add member to the parent account on Sep 20th 2017 i.e moving child account under parent
Child account : Current bill cycle Sep 20th 2017 - Oct 31st 2017. Next bill date: Nov 1st 2017 due to long cycle
5. Run billing on Oct 5th 2017.
Bill generated on parent account, but not on child account as next bill date is Nov 1st 2017
6. Purchase usage deal on Oct 25th 2017
7. Process usage on the same day of purchase i.e on Oct 25th 2017
8. Run billing on Nov 5th 2017
Actual Result : Usage is processed on Oct 25th is not included in Nov5th bill. Instead it is included in Dec 5th 2017 bill.
Expected Result : Usage is processed on Oct 25th should be included Nov5th 2017 bill.
Observation:
On Oct 25th, when usage is processed and the usage item that got assigned, pointing to the next bill instead of current active bill which is still open for amount collection.
Current configuration for item precreate="true". i.e usage item got created at Step no : 8
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms