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Workaround: E2B (R3) ACK Issue with Milliseconds (Doc ID 2381817.1)

Last updated on JULY 13, 2023

Applies to:

Oracle Life Sciences Argus Safety - Version 8.0 to 8.1.2 [Release 8.0 to 8.1]
Oracle Life Sciences Argus Interchange - Version 8.0 to 8.1.2 [Release 8.0 to 8.1]
Oracle Life Sciences Argus Safety Japan - Version 8.0 to 8.1.2 [Release 8.0 to 8.1]
Information in this document applies to any platform.


During E2B(R3) testing with the European Medicines Agency (EMA), an issue was observed that Acknowledgement received for E2B(R3) XML was not associated with the ICSR message that was sent, due to the presence of Milliseconds for few elements within Acknowledgement file.

e.g. Below warning occurs

System Error has occurred in E2bReceive.ExtractXML_Header Fn, Error#: 5,Desc.: Contact your system administrator,Source: Relsys.Persistence.DataAccess

This document provides a solution by ignoring the millisecond data on Import.




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