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Graphs From A Dashboard Analysis Randomly Do Not Display Or Generate Error "Fatal:Response Must Be Plain Text Format" (Depending on Browser) While Loading A Dashboard Within OBIEE (Doc ID 2381951.1)

Last updated on AUGUST 02, 2019

Applies to:

Primavera Analytics - Version 17.12.2.0 and later
Primavera Analytics Cloud Service - Version 17.12.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When attempting to load a dashboard analysis using compound layouts to display a combination of performance tiles, graphs and tables:

Example:
Using a dashboard with one analysis which should display three separate compound layouts:

On initial load of the dashboard:

EXPECTED BEHAVIOR
When attempting to load a dashboard analysis using compound layouts to display a combination of performance tiles, graphs and tables:

 


STEPS TO REPRODUCE
The issue can be reproduced at will with the following steps:

  1. Login to Analytics
  2. Select Dashboard drop-down and choose the dashboard you wish to load
  3. Note the reported issue which occurs when rendering graphs to display. 

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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