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Wrong Dates Set in SET_PRODINFO in Case of In-advance Billing Charges (Doc ID 2381961.1)

Last updated on APRIL 25, 2018

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.5.0.15.0 and later
Information in this document applies to any platform.

Symptoms

On : 7.5.0.15.0 version, Core Billing.

When cancelling a product with "in-advance billing" set on an account with quarterly billing frequency which was already billed with BillNow, wrong values are given to PIN_FLD_CYCLE_START_T and PIN_FLD_CYCLE_END_T fields in cycle_forward_monthly events created to refund already billed recurring charges.

Two "problematic" cycle_forward_monthly events :

Date of "Tue Jan 30 00:00:00 2018" is wrong as it's not the end date of a valid cycle interval. It should be date "Feb 1" instead.

Changes

The issue can be reproduced at will with the following steps:
1. Move pvt of 27-Dec-2017

2. Create account with quarterly billing frequency for which "current billing cycle" will be 27.12.2017-01.04.2018. Product activated will have "in-advance billing" with advance_billing_unit="month" and advance_billing_offset=3
 Initially purchase, usage, and cycle end date are set as Never

3. Move pvt on 2-Jan-2018

4. Run BillNow for this account
 Recurring charges applied as follows
  Dec 27 00:00:00 2017 to Jan 1 00:00:00 2018 [proration]
  Jan 1 00:00:00 2018 to Apr 1 00:00:00 2018 [Current Cycle]

5. Move pvt on 8-Jan-2018

6. Set purchase, usage, and cycle end date to '8-Jan-2018'
 opcodes[PCM_OP_SUBSCRIPTION_SET_PRODINFO and PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT] were called
 During SET_PRODINFO call we observed wrong dates set in refund of recurring charges
 Dates applied,
  Jan 8 00:00:00 2018 to Jan 30 00:00:00 2018 [one event]
  Jan 30 00:00:00 2018 to Apr 1 00:00:00 2018 [Another event]

Cause

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