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Convergence Emails With Line Separator HTML Entities (
) Cannot Be Loaded When Using OWASP Sanitizer (Doc ID 2382107.1)

Last updated on JUNE 07, 2022

Applies to:

Oracle Communications Convergence - Version 3.0.1 and later
Information in this document applies to any platform.


Safari and Chrome on MacOS tested, but this is "browser / version / platform" independent.

When the OWASP sanitizer is enabled, trying to read an email containing an encoded unicode Line Separator [HTML entity (hex)] pops up an error dialog stating "An error occurred while displaying the selected message."

OWASP sanitizer enabled:
mail.htmlsanitizer.enable = true

Some messages cannot be read in Convergence when the OWASP sanitizer is enabled. With the OWASP sanitizer disabled (mail.htmlsanitizer.enable = false) the unicode Line Separator remains encoded as an HTML Entity (hex) and the message loads correctly.




In Convergence, enabled the OWASP sanitizer:

mail.htmlsanitizer.enable = true


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