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Installing InForm Data Model: Procedure cloneWorkArea Hits ORA-20200: ERROR: "Exception while Installing the Model..Hence cannot proceed further" (Doc ID 2382120.1)

Last updated on NOVEMBER 06, 2018

Applies to:

Oracle Health Sciences Data Management Workbench - Version 2.4.7 and later
Information in this document applies to any platform.

Symptoms

LSH 2.4.7

The InForm study was updated in both UAT and Production. When promoting the latest InForm Model from Dev to QC, the install is consistently failing as follows:

ERRORS:

26-Mar-2018 06:49:53 PM- InForm_LC_Status x_return_status : E
26-Mar-2018 06:49:53 PM- InForm_LC_Status x_msg_count : 1
26-Mar-2018 06:49:53 PM- InForm_LC_Status x_msg_data : ORA-06512: at "APPS.CDR_DF_MAPPING", line 5513
ORA-06512: at "APPS.CDR_DF_WORKAREA", line 3258
ORA-06512: at "APPS.CDR_DF_WORKAREA", line 2026
 in Package cdr_df_workarea Procedure cloneWorkArea
26-Mar-2018 06:49:54 PM- ******* End of DeployStudyDataModelUI ********
26-Mar-2018 06:49:54 PM- INSTALL SDM UI FAILED..RAISING ERROR
Error from OWB/CDR DB Server-PLSQL Operator: statement:"begin CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG.PROCESSPLSQLUTILJOB ; end;" caught:java.sql.SQLException: ORA-20200: *** ERROR: Exception while Installing the Model..Hence cannot proceed further
ORA-06512: at "APPS.CDR_ATK_UTILS", line 866
ORA-06512: at "APPS.DME_DF_MODEL_INSTALL", line 2441
ORA-06512: at "APPS.CDR_EXE_RUNTIME", line 11579
ORA-06512: at "CDR_W517_BF7F71_1.PLSQL_UTIL_PROG_PKG", line 4
ORA-06512: at line 1

 

It causes Production Data loading cannot continue until this Promotion issue is solved.

Changes

 N/A

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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