Error: "Event Code 263E0373" When Attempting to Launch Claim Digger Using the ClickOnce Deployment.

(Doc ID 2382176.1)

Last updated on APRIL 09, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to launch Claim Digger using a ClickOnce Deployment and making a direct connection to either a SQL Server database or Oracle Database, the following error is observed:

Event Code 263E0373

STEPS TO REPRODUCE:
1. Download P6 Professional using ClickOnce.
2. Login to P6 Professional.
3. Launch Claim Digger.
4. Observe error.

Cause

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