P6 Professional Performance Degrades and Eventually Locks Immediately when Launching

(Doc ID 2382370.1)

Last updated on APRIL 12, 2018

Applies to:

Primavera P6 Professional Project Management - Version 8.1.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

While working within P6 Professional, the program becomes unresponsive and the program must be forced to close.
Eventually, the program locks up the moment the user tries to open it.

EXPECTED BEHAVIOR

P6 Professional should not be locking up to the point where the program must be forced to close.

STEPS

The issue can be reproduced at will with the following steps:
1. Observe P6 Professional performance degrades over time.
2. Eventually, the program locks up the moment the user tries to open it.

Changes

Cause

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