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Receipt Quantity is Being Shown Incorrectly During Quantity Resolution (Doc ID 2382421.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 14.1.3 and later
Information in this document applies to any platform.

Symptoms

While resolving quantity discrepancy for an invoice with multiple partially matched receipts, Receipt Quantity is being shown incorrectly.

Steps to Recreate:

1. Created a Purchase Order (PO) for 3 quantity.
2. Receive the PO in 2 shipments one for 2qty and another for 1qty.
3. Create an invoice for 1 quantity.
4. Match the invoice with receipt with 2qty using Split Receipt functionality.
5. Create another invoice with 4qty.
6. Navigate to Detail Match screen and select the invoice and both receipts.
7. Click 'Quantity Resolution' button to navigate Quantity Resolution screen.
8. Notice that Receipt Quantity is displayed as 1 instead of 2.


Cause

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In this Document
Symptoms
Cause
Solution
References


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