Users Encounter Numerous AVAA Errors While Printing and Changing Layouts.

(Doc ID 2382675.1)

Last updated on APRIL 18, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 16.2.11.0 to 16.2.12.0 [Release 16.2]
Information in this document applies to any platform.

Symptoms

Getting frequent AVAA errors when attempting to Print, view Print Preview, Refreshing (F5) and changing Layouts.


ERROR

*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.exe
Application: Primavera P6 Professional R16.2
Event Code: AVAA0-3558-7
Message:
 Access violation at address 000000000040F3C9 in module
 'PM.exe'. Read of address FFFFFFFF83534B70

Context:
 1: TCFormManager.SetToolbar
 2: TDevxMainForm.BeforeFormShow
 3:
 4:
 5:
 6:
 7:
 8:
 9:
 10:

Detail:
 Type: EAccessViolation
 Object Type: TdxBarButton



STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:

  1. Access P6 Client.
  2. Open a Project
  3. The issue occurs intermittently with any of the following tasks:
    1. Print or Print Preview
    2. Change a Layout
    3. Refresh (F5)

Changes

 

Cause

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