Users Encounter Numerous AVAA Errors While Printing and Changing Layouts. (Doc ID 2382675.1)

Last updated on JUNE 04, 2019

Applies to:

Symptoms

Getting frequent AVAA errors when attempting to Print, view Print Preview, Refreshing (F5) and changing Layouts.


ERROR

*****************************************************
* EXCEPTION REPORT *
*****************************************************

Executable: PM.exe
Application: Primavera P6 Professional R16.2
Event Code: AVAA0-3558-7
Message:
 Access violation at address 000000000040F3C9 in module
 'PM.exe'. Read of address FFFFFFFF83534B70

Context:
 1: TCFormManager.SetToolbar
 2: TDevxMainForm.BeforeFormShow
 3:
 4:
 5:
 6:
 7:
 8:
 9:
 10:

Detail:
 Type: EAccessViolation
 Object Type: TdxBarButton



STEPS TO REPRODUCE:
The issue can be reproduced at will with the following steps:

1. Access P6 Client.
2. Open a Project
3. The issue occurs intermittently with any of the following tasks:
   1. Print or Print Preview
   2. Change a Layout
   3. Refresh (F5)

Cause

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