Sitmain Fails With an Error: "update_insert~ITEM_MASTER~-1~ORA-00001: Unique Constraint (.) Violated"

(Doc ID 2383227.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

SITMAIN batch fails with unique constraints error when the batch is executed in multi thread mode.

Error:


Steps to Reproduce:

  1. Set up a link between an item list containing a single item and a location list containing multiple locations in the Retail Merchandising System(RMS) front end.
  2. Ensure the SITMAIN batch is configured to run 10 threads.
  3. Run all 10 threads together from scheduler.
  4.  Observe that all jobs fail with an error "update_insert~ITEM_MASTER~-1~ORA-00001: unique constraint (.) violated~CLOSE cursor C_ITEM in package NEW_ITEM_LOC_SQL.PERSIST" in multiple threads.



Changes

 

Cause

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