Unable to Save Update to BOM With Japanese User When Qty and Ref Des Mismatch

(Doc ID 2383292.1)

Last updated on APRIL 06, 2018

Applies to:

Oracle Agile Product Collaboration - Version 9.3.6.0 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior

When attempting to Save Ref Des information which does not match Qty with Japanese user, "LOADING" message shows up for a while, and Qty and Ref Des mismatch warning does not appear and eventually the change is not saved

Expected Behavior

Warning <Part Number>
The number of Ref Des X does not match the value Y of attribute Qty. Please resolve this issue, or select to continue by ignoring this warning" to appear, and data to be saved if the warning is ignored

What is Working

Works fine when operated with English user

Steps

The issue can be reproduced by will by following below steps:

  1. Login to Web Client with user whose language preference is set to Japanese
  2. Open Item and goto BOM tab
  3. Input "1" to Qty and Save
  4. Input "A1,A2" to Ref Des field
  5. Save
  6. Screen shows Loading for a while (about 40 sec), and finally the message shows "Change is saved successfully"
  7. Switch to different tab (i.e. History)
  8. Go back to BOM tab. Notice that the update made for Ref Des is rolled back

 

Changes

 

Cause

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