Bulk Updates Take a Long Time

(Doc ID 2383980.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Health Insurance Enterprise Policy Administration - Version 2.17.3.0.0 and later
Information in this document applies to any platform.

Symptoms

Bulk updates are taking a long time (multiple hours) and seem to use a lot of system resources.  This function is frequently used to update all policies in a group.
Two examples:
1)  A group status bulk update ran between 13:34:06 and 14:29:14
All the new versions of the policies involved were created within 9 seconds.

2)  A group renewal bulk update ran between 12:15:05 and 16:21:45
All the new versions of the policies involved were created within 12 seconds.

Why does it take such a long time to finish the bulk update process(es) after the new version of the policies have been created?

It is expected that bulk updates are completed in 10-15 minutes.

Cause

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