My Oracle Support Banner

Save Preferences does not Save Hide/Display Choices when Configured Hidden (Doc ID 2384058.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Utilities Network Management System - Version 2.3.0.0.0 to 2.3.0.2.0 [Release 2.3]
Oracle Network Management for Utilities - DMS - Version 2.3.0.0.0 to 1.11.0.3 [Release 2.3 to 1.11]
Information in this document applies to any platform.

Symptoms


Save Preferences doesn't appear to save DS_VIEWER_DEFAULT.RANK_ICP choice when hidden
Problem appears to be occurring because DS_VIEWER_DEFAULT.RANK_ICP is hidden.

You have the following configuration in hide/display:
Set the Hide/Display ‘Hide Conditions with Devices (On/Off)’ checkbox to off by default. You want to always show most conditions even if the device has been hidden. The one thing you don't want to see is if the device was hidden is the Pending flags.
So, you created a new Pending Construction layer to hold the flags. Looks like DS_VIEWER_DEFAULT.RANK_ICP changes whether the pending devices themselves show or not.
To make sure that someone wouldn’t see the flags and not the devices (or reverse) you added a right click action that changes both of them. Then hid everything from the Hide/Display menu.

It works until you Save Preferences. Then it stops working.


The issue can be reproduced at will with the following steps:
Log in as nms2 (the only generic user currently set up) Administrator user type. Subscribe to all control zones.
1. Open Condition Summaries
2. Target the first ‘Pending Construction’ condition
3. Right click in viewer and set ‘Show Pending’ (note how things look)
4. Save Preferences
5. Log out and back in
6. Research for the same pending construction condition. (note how things do not look the same - don't see recloser)


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.