Multiple Users Using RMS Application Causes Java.lang.NullPointerException Error

(Doc ID 2384062.1)

Last updated on APRIL 12, 2018

Applies to:

Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.


In RMS 16.0.1, Users are encountering null pointer exception error while creating or managing an item.

Error: java.lang.NullPointerException at

Steps to reproduce:

1) Login to RMS with multiple users (minimum 30 users).
2) Create an item or open an existing item in edit mode.
3) Note the java.lang.NullPointerException in various screens such as Item Master, Item Supplier, Item Supplier Country screen.



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