The Same Record Shows Different Status Between Unifier Android Mobile App And Unifier

(Doc ID 2384279.1)

Last updated on APRIL 12, 2018

Applies to:

Primavera Unifier - Version and later
Primavera Unifier Cloud Service - Version to 18.4 [Release 17.12 to 18.4]
Information in this document applies to any platform.


On Unifier : Version

The same Business Process (BP) record shows different a different Status between the Unifier Android mobile app and the Unifier web UI.

Unifier Android mobile app should show the same Status as the one in the Unifier web UI

The issue can be reproduced at will with the following steps:

  1. Login Unifier Android mobile app
  2. Tab the BP tile on Home page
  3. Notice record Status is X (e.g., In_Progress)
  4. Login in Unifier web UI
  5. Check the same BP record, notice record Status is Y (e.g., Completed)

The issue has the following business impact:
Due to this issue, users can not perform normal operation using Unifier mobile app.


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