Unifier Android Mobile App Hangs at First Login; at Second Login the Same Record Is Displayed Multiple Times in an Endless Loop When Opening a New BP

(Doc ID 2384283.1)

Last updated on MAY 03, 2018

Applies to:

Primavera Unifier - Version 17.11.0.0 and later
Primavera Unifier Cloud Service - Version 17.11.0.0 to 18.4 [Release 17.11 to 18.4]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Unifier Android mobile app hangs when first logging in. It shows the same Business Process (BP) record multiple times in a loop when opening the new BP after logging in again.

EXPECTED BEHAVIOR

The app should allow a normal login every time, and display the expected BP records.

 

The issue can be reproduced at will with the following steps:

  1. Login to Unifier Android mobile app (version 17.11.0.4).
  2. The app hangs.
  3. Login to Unifier mobile app again and open the BP.
  4. The same BP records shows up multiple times in a loop

Changes

 

Cause

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