Exception Management in EM Gateway Causing Out of Sync Issues

(Doc ID 2384309.1)

Last updated on APRIL 16, 2018

Applies to:

Oracle Communications BRM - Elastic Charging Engine - Version 11.3.0.5.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.3.0.6.1 version, Customer data management

The customer/account is not in sharing in the BRM DB, the order is there to make it in sharing, but it fails with the below error in BRM.

 

 

Changes

 

Cause

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