APCC Dashbaord taking long time to open with a low number of users

(Doc ID 2384669.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Advanced Planning Command Center - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Reports and Dashboards

ACTUAL BEHAVIOR
---------------
APCC Dashbaord taking long time to open with a low number of users

The Landing Page for APCC takes 36 seconds with just 1 users.
The same activity with "just 3 users" the Dashboards opens in 2-3 minutes.

Next when those 3 users navigate to "Supplier Capacity Dashboard" it takes further 3 minutes with 3 concurrent users.
The same goes fine with 1 users with just 40 seconds.


EXPECTED BEHAVIOR
-----------------------
Dashboards take less time to open with more users accessing APCC.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open APCC  Dashboard

Changes

 

Cause

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