BI Presentation Services Doesn't Start After Html5 Installer Step 2.9

(Doc ID 2384861.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Health Sciences Clinical Development Analytics - Version 3.2.1 to 3.2.1 [Release 3.2.0]
Information in this document applies to any platform.

Symptoms

 After performing installer step 2.9, only 4 of the 5 OPMN components restart successfully.

 Presentation services fails to restart due to an xml error.

 

Installer step 2.9

1. Navigate to <MIDDLEWARE_HOME>\instances\<instancename>\config\OracleBIPresentationServicesComponent\coreapplication_obips1.


2. Open instanceconfig.xml.


3. Before the <view> xml tag, add the following:


<Charts>
<DefaultWebImageType>html5</DefaultWebImageType>
</Charts>


4. Restart presentation services.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms