BI Presentation Services Doesn't Start After Html5 Installer Step 2.9
(Doc ID 2384861.1)
Last updated on APRIL 11, 2018
Applies to:
Oracle Health Sciences Clinical Development Analytics - Version 3.2.1 to 3.2.1 [Release 3.2.0]Information in this document applies to any platform.
Symptoms
After performing installer step 2.9, only 4 of the 5 OPMN components restart successfully.
Presentation services fails to restart due to an xml error.
Installer step 2.9
1. Navigate to <MIDDLEWARE_HOME>\instances\<instancename>\config\OracleBIPresentationServicesComponent\coreapplication_obips1.
2. Open instanceconfig.xml.
3. Before the <view> xml tag, add the following:
<Charts>
<DefaultWebImageType>html5</DefaultWebImageType>
</Charts>
4. Restart presentation services.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |