Agile Mobile Generates Error "<[ServletContext@1810258782[app:AgilePLM module:/agilers path:null spec-version:3.0]] Root cause of ServletException." When Attempting to Connect to Agile Using Mobile Device the First Time

(Doc ID 2385024.1)

Last updated on APRIL 11, 2018

Applies to:

Oracle Product Lifecycle Management Mobile - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to accessing http://server_name:port/agilers/PLMMobileInfolowing error occurs.

ERROR

<[ServletContext@1810258782[app:AgilePLM module:/agilers path:null spec-version:3.0]] Root cause of ServletException.
java.lang.ExceptionInInitializerError
at com.agile.rs.filter.PLMMobileServlet.handleRequest(PLMMobileServlet.java:54)
at com.agile.rs.filter.PLMMobileServlet.doGet(PLMMobileServlet.java:49)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:731)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
Truncated. see log file for complete stacktrace


STEPS

1. Installed AgilePLMMobile 5 on Agile Application server
2. Access http://server_name:port/agilers/PLMMobileInfo
 
FACTs:

- Cluster setup
- Admin and Managed server are running on Windows

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms