Function Engine Stopped and Error: "ORA-04063: Package Body "PPM.PS_UTIL" Has Errors" Appears in ProSight Log

(Doc ID 2385302.1)

Last updated on APRIL 11, 2018

Applies to:

Primavera Portfolio Management - Version 16.1.3.0 and later
Information in this document applies to any platform.

Symptoms

On OPPM version 16.1.3.0 , Admin Module

Within the Admin dialog, the Function Engine status is listed as "Function Engine Stopped" but the OPPM console indicator light is green, and the below listed error appears in the ProSight log file:

ERROR
-----------------------
&ltException&gt
Oracle.DataAccess.Client.OracleException ORA-04063: package body "PPM.PS_UTIL" has errors at Oracle.DataAccess.Client.OracleException.HandleErrorHelper(Int32 errCode, OracleConnection conn, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, String procedure, Boolean bCheck)
  at Oracle.DataAccess.Client.OracleException.HandleError(Int32 errCode, OracleConnection conn, String procedure, IntPtr opsErrCtx, OpoSqlValCtx* pOpoSqlValCtx, Object src, Boolean bCheck)
  at Oracle.DataAccess.Client.OracleCommand.ExecuteNonQuery()
  at ProSight.Portfolios.Infrastructure.Database.psCommand.update()
  at ProSight.Portfolios.BusinessLogic.Infrastructure.Objects.psActionQueueObj.updateStatusToInProcess(IpsDataTable iActionQueueRs)
  at ProSight.Portfolios.BusinessLogic.TS.TransactionalScenario.psTSFunctionEngine.ActionQueuePopBatchActions(Int32 iUserID, Int32 iMaxNumOfActions, psResultContainer oResults)
&lt/Exception&gt



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From within OPPM, access the Admin dialog and observe the status of the Function Engine.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, actions in the queue are not being processed and calculated values are not current.

Changes

 

Cause

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