EDIROUT Bill Extract Is Not Generating Elements In The Sequence Order

(Doc ID 2385903.1)

Last updated on APRIL 13, 2018

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.6.0.0.0 and later
Information in this document applies to any platform.

Symptoms

Problem Summary
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EDIROUT Bill extract is not generating elements in the sequence order

Problem Description
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EDIROUT Bill extract is not generating elements in the sequence order

The elements in the extract file are not generated in the sequence order defined in C1-BillPrintRecord Data area in CCB2.6

As an example:
1. C1-BillPrintRecord – Data area is having saPayoffBalance element after billsegment,consumptionHistory, adjustment elements
2. But in the EDI extract generated saPayoffBalance element appears before billsegment,consumptionHistory, adjustment elements

Similarly many other elements are out of order.

Cause

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