'An unexpected exception occurred.' Message Is Presented During Lookup
Last updated on APRIL 13, 2018
Applies to:Oracle Retail Point-of-Service - Version 14.1 and later
Information in this document applies to any platform.
On : 14.1.3 version, Item
When attempting to perform lookups in RPOS 'An unexpected exception occurred.' message is presented to the user and the following error occurs in the orpos.log :
Steps to Reproduce :
1. Select F3 POS
2. Select Item Lookup
3. Select Adv Search
4. Enter item
5. Select Enter
An unexpected exception occurred. Please contact your system administrator.
Press Enter to return to the previous screen.
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