IWS Calls From CCB To MDM Are Failing after CCB April 2017 Rollup
(Doc ID 2386765.1)
Last updated on AUGUST 01, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 220.127.116.11.0 and later
Oracle Utilities Framework - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
Customer installed CCB 22.214.171.124 April 2017 rollup (<patch 6033868>) and found that IWS calls from CCB to MDM would fail in MDM with the following error message logged in the iws_web_trace.log file on the MDM side:
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