IWS Calls From CCB To MDM Are Failing after CCB April 2017 Rollup
(Doc ID 2386765.1)
Last updated on APRIL 16, 2018
Applies to:Oracle Utilities Customer Care and Billing - Version 184.108.40.206.0 and later
Oracle Utilities Framework - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
Customer installed CCB 18.104.22.168 April 2017 rollup (26033868) and found that IWS calls from CCB to MDM would fail in MDM with the following error message logged in the iws_web_trace.log file on the MDM side:
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