"ExceptionInInitializerError" When Attempting To Load The 'User Access' Or 'Enterprise Data' Pages Of P6 (Web) After Applying Patch 15.2.17.0 (or Later)

(Doc ID 2386890.1)

Last updated on MAY 11, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.17.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to access P6 EPPM User Access and Enterprise Data screens (from P6 web) after applying patch 15.2.17.0, the following error occurs:

ERROR
ExceptionInitializerError
There was an error while executing the application. Click "Details" for more information.

Note:  Clicking on the Details button brings up an empty Java Console.

Cause

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