Transcoding requests fails with Internal error: Cannot open input file (Bitscream)

(Doc ID 2387120.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle DIVArchive - Version 6.5 and later
Information in this document applies to any platform.

Symptoms

Transcoding (SPM restore) fails with the below error

ERROR
-----------------------
Internal error : diva2 returned:RC=1: Cannot open input file (Bitscream) or errors invoking Telestream submitter 

Cause

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