Unable to Edit Prepaid Invoice in Case of Any Discrepancy

(Doc ID 2387178.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Retail Invoice Matching - Version 14.1 and later
Information in this document applies to any platform.

Symptoms

Unable to edit prepaid invoice in case of any discrepancy. 

Steps To Recreate:

1. Create PO in RMS with unit cost =100 and quantity =3.
2. Create invoice with discrepancy with total cost =330 and quantity = 3.
3. PrePay invoice.
4. Receive PO .
5 Try to edit the invoice to correct the discrepancy. User is unable to edit invoice as it opens in view mode only. So, Invoice cannot be matched as there is discrepancy .

Changes

 

Cause

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