Customer Order Fulfillment Webservice Is Not Creating Data In RMS When Customer Details Not Available
(Doc ID 2387182.1)
Last updated on APRIL 23, 2018
Applies to:Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.
Customer Order fulfillment webservice createFulfilOrdColDesc() is not creating Customer Order(CO) when Customer details not available.
Steps to recreate:
A. Customer details are not provided
1. All necessary mandatory details for creating a Customer Order are filled in webservice.
2. Call the webservice
3. Success message has been return but CO is not created in system
B. Customer details are provided:
1. Added Customer details itself in the webservice
2. Call the webserivce
3. Message success and CO is also created in system.
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