Customer Order Fulfillment Webservice Is Not Creating Data In RMS When Customer Details Not Available
Last updated on APRIL 23, 2018
Applies to:Oracle Retail Merchandising System - Version 16.0.1 and later
Information in this document applies to any platform.
Customer Order fulfillment webservice createFulfilOrdColDesc() is not creating Customer Order(CO) when Customer details not available.
Steps to recreate:
A. Customer details are not provided
1. All necessary mandatory details for creating a Customer Order are filled in webservice.
2. Call the webservice
3. Success message has been return but CO is not created in system
B. Customer details are provided:
1. Added Customer details itself in the webservice
2. Call the webserivce
3. Message success and CO is also created in system.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms