P6 Professional Login Does Not Complete. Login Gets Stuck at 90%

(Doc ID 2387302.1)

Last updated on JUNE 08, 2018

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 15.2.11.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to login to P6 Professional, the application only loads to 90%. There is no system response thereafter.

The following error will sometimes occur:

ERROR

PMDB-0718-4

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms