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Receipts Remain Open After Detail Matching With The Invoice (Doc ID 2387470.1)

Last updated on MARCH 03, 2019

Applies to:

Oracle Retail Invoice Matching - Version 16.0.1 and later
Information in this document applies to any platform.


After matching an invoice, observed the receipt is not getting updated to "Match" status

The issue can be reproduced at will with the following steps:
1. Create PO/Receipt for 2 line items.
2. Create Invoice with 2 line items with cost discrepancy
3. Run the auto match batch, notice that the invoice moves to URMTCH status as expected.
4. Resolve the invoice by choosing the CBC reason code(Receipt Unit cost is correct)
5. Notice that the receipt remains fully open after the detail matching.




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