GRC Upgrade From 8.6.5.8000(8.6.5.8027) -> 8.6.5.9500(8.6.5.9182) Fails

(Doc ID 2387631.1)

Last updated on APRIL 17, 2018

Applies to:

Oracle Application Access Controls Governor - Version 8.6.5 to 8.6.5 [Release 8]
Information in this document applies to any platform.

Symptoms

On : 8.6.5 version, Install, Migration, Upgrade

When attempting to from 8.6.5.8000(8.6.5.8027) -> 8.6.5.9500(8.6.5.9182), the following error occurs.

ERROR
-----------------------
2018-04-16 15:42:31,047 ERROR [Thread-39] GrcInitializationService:822 ********************************************************
2018-04-16 15:42:31,047 ERROR [Thread-39] GrcInitializationService:823 ********************************************************
2018-04-16 15:42:31,047 ERROR [Thread-39] GrcInitializationService:824 * Application Initialization completed with Error. *
2018-04-16 15:42:31,047 ERROR [Thread-39] GrcInitializationService:825 ********************************************************
2018-04-16 15:42:31,048 ERROR [Thread-39] GrcInitializationService:826 ********************************************************
2018-04-16 15:42:31,048 INFO [Thread-39] GrcInitializationService:669
-------------------------------------------------------------------
Initialization Summary Report

Overall status is FAILED

Error Key: DS10002
  Message: Error in check/resetDataSourceSyncState
  Message: oracle.apps.grc.domain.exception.UpdateException: java.lang.RuntimeException: Failed to deserialize the object:
Descriptor Exceptions:
---------------------------------------------------------


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Upgrade from 8.6.5.8000(8.6.5.8027) -> 8.6.5.9500(8.6.5.9182)
2. upgrade fails and grc.log file shows the reported error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the upgrade.

Cause

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