NullPointerException When Attempting to View AMR Meter History in Trouble Info's AMI Customers View
(Doc ID 2387643.1)
Last updated on APRIL 18, 2018
Applies to:
Oracle Utilities Network Management System - Version 2.3.0.1.0 and laterOracle Network Management for Utilities - DMS - Version 2.3.0.1.0 and later
Information in this document applies to any platform.
Symptoms
On : 2.3.0.2.0 version, Web Workspace
Getting NullPointerException instead of "No available history" Dialog in AMI Customers view
If you select AMI Voltage History on the AMI Customers view for a customer that doesn't have any history in the database, a java.lang.NullPointerException dialog appears.
Instead the behavior should be like that of AMI Power History and display a dialog that says no history for this meter.
2018-04-16 09:50:08,858 [pool-3-thread-2] ERROR com.splwg.oms.jbot.adapter.JBotAdapter: java.lang.NullPointerException
java.lang.NullPointerException: null
at com.splwg.oms.client.troubleinfo.PopulateAMRVoltageHistoryCommand.execute(PopulateAMRVoltageHistoryCommand.java:36) ~[nms_client.jar:?]
at com.splwg.oms.jbot.JBotCommand.executeCommand(JBotCommand.java:374) ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processCommand(CommandProcessor.java:163) ~[nms_client.jar:?]
at com.splwg.oms.jbot.CommandProcessor.processPackage(CommandProcessor.java:284) ~[nms_client.jar:?]
at com.splwg.oms.jbot.adapter.JBotAdapter$1.run(JBotAdapter.java:659) [nms_client.jar:?]
Changes
Cause
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In this Document
| Symptoms |
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| Cause |
| Solution |