Problem While Installing Rollup Pack For OUAF Version 4.3.0.1.0 During RMB Upgrade From 2401 To 2501

(Doc ID 2387937.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Financial Services Revenue Management and Billing - Version 2.5.0.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 2.5.0.1.0 version, IP - Installation Upgrade Proc

Problem while installing Rollup Pack for OUAF Version 4.3.0.1.0 during RMB upgrade from 2401 to 2501

upgrading RMB environment from current version 2.4.0.1 to new version 2.5.0.1.. While installing Rollup Pack for OUAF Version 4.3.0.1.0 on database side, got below error while running the script "ouafDatabasePatch.cmd"


ERROR
-------
Got below error while running the script "ouafDatabasePatch.cmd"

Couldn't connect to database ORACLE loris02dblxa.rjf.com:1521:rmb0001dv DEVADM : java.sql.SQLException: Listener refused the connection with the following error:
ORA-12505, TNS:listener does not currently know of SID given in connect descriptor

also verified and found the below entry in tnsname.ora file from installed Oracle DB client v12.1.0.1 (32-bit):
---------------------------------------------------------------------------------------------------------
rmb0001dv=
(DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=loris02dblxa.rjf.com)(PORT=1521)))(CONNECT_DATA=(SERVICE_NAME=rmb0001dv_main.rjf.com)))
---------------------------------------------------------------------------------------------------------
Also tried and able to connect same database from windows machine where client is installed through sqlplus prompt.

Changes

 

Cause

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