Unable To Open Hierarchy Navigator, Using Both the Button and Dropdown Menu Selection Does Nothing

(Doc ID 2388132.1)

Last updated on APRIL 18, 2018

Applies to:

Oracle Agile Product Lifecycle Management for Process - Version 6.2.2.0 and later
Oracle Agile PLM for Process Feature Pack - Version 4.3 and later
Information in this document applies to any platform.

Symptoms

User not able to open the hierarchy navigator using either the button or dropdown menu selection, nothing happens.

WHAT WORKS:

Customer reported that this issue did not seem to impact all users.

EXPECTED BEHAVIOR

Hierarchy Navigator should launch.  If there is an error, an error message is expect but nothing happens.


Changes

 

Cause

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