ReSA Transaction Screen Displaying Transaction Tax Value As "out Of Balance"

(Doc ID 2388321.1)

Last updated on APRIL 23, 2018

Applies to:

Oracle Retail Sales Audit - Version 16.0.1 and later
Information in this document applies to any platform.

Symptoms

The Tax value within a Sale/Return transactions (TTAX) is not being included in the sum of the transaction detail. As a result it appears to be out of balance by the tax amount of the transaction.

Steps to Reproduce:
1. Interface an RTLOG that contains a sale or a return that includes Tax.
2. Navigate to the transaction detail.
3. Note the transaction balance is equal to the tax value.

Changes

 

Cause

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