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ALM or PFT Pack Install Fails with 'Pre-Install status : -1' and 'Error : APP Pre-check failed.' (Doc ID 2388924.1)

Last updated on APRIL 24, 2018

Applies to:

Oracle Financial Services Profitability Management - Version 8.0.5 and later
Oracle Financial Services Asset Liability Management - Version 8.0.5 and later
Oracle Financial Services Analytical Applications Infrastructure - Version 8.0.5 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

When installing a Profitability (PFT) or Asset Liability Management (ALM) Pack, the install fails with the following in the Pack_Install.log in /OFS_<app>_PACK/logs:

[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - IS RAC : 0
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - AAIINOTHERPACK : 0
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - DB_SERVER_HOST : <server name>
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - TNS_ADMIN : /u01/app/oracle
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [ INFO] - Updating the new key
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - OFS_ALM_ATOMIC_PW -- xxxxxxxxxxxxxxxxxxxxxxx
[Thu 19/4/2018 11:37:55] [WRAPPERINSTALLER] [DEBUG] - OFS_ALMBI_ATOMIC_PW -- xxxxxxxxxxxxxxxxxxxxxxx
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [ INFO] - Pre-Install status : -1
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [ERROR] - Error : APP Pre-check failed.
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [ INFO] - Setup status : 0
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [ INFO] - File renamed successfully. Type : Props true true
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Enabling for : OFS_AAI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Executing - OFS_FSCOMMON
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - CP Enabling for : OFS_FSCOMMON
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Val : 14
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Executing - OFS_AAI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - CP Enabling for : OFS_AAI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Val : 14
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Enabling for : OFS_ALMBI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Executing - OFS_ALMBI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - CP Enabling for : OFS_ALMBI
[Thu 19/4/2018 11:37:59] [WRAPPERINSTALLER] [DEBUG] - Val : 14
*********************************************************************************************************************
* PACK INSTALLATION COMPLETED.
*
*
* Please refer the Installation summary and tips given below , before proceeding to the Post Install activities
*
* INSTALLATION SUMMARY
* --------------------
* FATAL ERRORS : 0
* ERRORS : 1
* DEBUG STATEMENTS : 65
* INFORMATIONS : 22
* WARNINGS : 0
*
***********************************************************************************************************************

There are no additional log files in any of the directories.

Cause

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